Regure vs Duck Creek: Core systems vs operations platforms
Duck Creek is a cloud-native P&C core platform strong in policy administration. Regure is an operations layer that combines document AI, workflow automation, and team collaboration in one platform — complementing or layering on top of core systems.
Understanding the difference: full P&C core platform vs operations accelerator
Duck Creek Technologies provides a comprehensive cloud-native core platform for P&C insurance: policy administration (Duck Creek Policy), claims management (Duck Creek Claims), billing (Duck Creek Billing), and distribution (Duck Creek Distribution). It's designed for mid-to-large carriers executing digital transformation — moving from legacy mainframe systems to modern SaaS infrastructure.
Regure is not a core system. It's an operations platform focused on what core systems don't do well: AI-powered document processing, visual workflow configuration, secure team collaboration, and mobile field tools. Regure integrates with Duck Creek (or any core system) via API to enhance operational capabilities without replacing core infrastructure.
The fundamental distinction: Duck Creek replaces your policy admin, claims, and billing systems. Regure layers on top to accelerate document handling, streamline workflows, and enable modern team collaboration that core systems weren't built to provide.
Feature-by-feature: where each platform excels
Duck Creek and Regure serve different needs. Duck Creek is comprehensive core infrastructure. Regure is operational acceleration.
| Capability | Duck Creek | Regure |
|---|---|---|
| Platform Scope | Full P&C core: Policy, Claims, Billing, Distribution — complete system replacement | Operations layer: Documents, Workflows, Collaboration — enhances existing systems |
| Implementation Timeline | 6-18 months for core system replacement (policy, claims, billing modules) | 14 days for operations deployment, no core system replacement required |
| Typical Investment | Mid-6 to 7 figures annually (licensing + implementation + ongoing configuration) | $75-225/user/month, no upfront implementation fees or minimum commitments |
| Target Organization | Mid-to-large carriers replacing legacy core systems, 200+ staff, IT-supported | Brokers, MGAs, small carriers, TPAs — 20-500 staff, operational teams manage it |
| Policy Administration | Core strength: comprehensive policy lifecycle management, rating, binding, endorsements | Not included — Regure focuses on claims and operational documents, not policy admin |
| Claims Management | Duck Creek Claims: full claims lifecycle with financial reserving, payments, subrogation | Regure Claims Automation: document processing, workflow, collaboration — integrates with core systems for financials |
| Document AI & Classification | Not native — requires third-party integration (e.g., Hyperscience, Indico) or custom development | Native built-in: 99%+ classification, ACORD extraction, OCR, duplicate detection — no integration needed |
| Workflow Configuration | Rules-based workflow engine — powerful but requires technical configuration and testing | Visual drag-and-drop builder — claims managers configure workflows without developer involvement |
| Team Collaboration | Basic notes and activity tracking — external tools (Teams, Slack) required for team communication | Built-in claim-linked messaging, video conferencing, mobile field app — no external tools needed |
| Integration Approach | REST APIs for external integrations — comprehensive but requires technical setup | API-first: bi-directional sync with Duck Creek, Guidewire, Applied Epic, and other core systems |
| Audit Trails | Standard database logging — sufficient for most regulatory requirements | Immutable Merkle tree logging — cryptographic tamper-evidence for highest-assurance compliance |
| Mobile Capabilities | Duck Creek mobile apps available — focused on policyholder self-service and basic claims submission | Field adjuster mobile app with offline capability, photo capture, signature collection, claim investigation tools |
| Best For | Carriers replacing legacy core systems with modern cloud-native P&C infrastructure | Organizations needing fast document automation, workflow acceleration, collaboration — without core system replacement |
Who should choose what — an honest assessment
The right choice depends on whether you need core system replacement or operational enhancement.
Choose Duck Creek if:
- You're replacing a legacy core system (mainframe, CSC, Oracle) with modern cloud-native infrastructure
- You need comprehensive policy administration, rating engines, and billing in addition to claims
- You're a carrier with 200+ staff and dedicated IT/implementation teams or consulting partners
- You have 12-18 months for implementation and a multi-million-dollar digital transformation budget
- You require deep financial integration: GL accounting, payment processing, reinsurance administration
- Your current core systems are EOL (end-of-life) and vendor support is ending — forcing replacement
- You need a unified platform for policy, claims, and billing with native integrations across modules
Duck Creek is a proven cloud-native core platform. If you're executing digital transformation and replacing legacy infrastructure, Duck Creek provides comprehensive P&C functionality in a modern SaaS architecture.
Choose Regure if:
- Your core systems (Duck Creek, Guidewire, or legacy) work fine — you just need better operations tooling
- You need AI document processing without 6-month integration projects
- You want fast deployment (14 days) without core system disruption or data migration
- Your adjusters spend 14+ hours/week hunting for documents and you want AI to eliminate that waste
- You need claim-linked team collaboration — not separate email/Slack threads
- You want workflow changes made by claims managers, not IT tickets with 6-week turnaround
- You need monthly subscription pricing instead of multi-year capital commitments
- You're a broker, MGA, or TPA without policy admin needs — just claims operations acceleration
Regure integrates with Duck Creek (or any core system) to add capabilities core platforms don't provide natively. Calculate your ROI.
Do Duck Creek and Regure work together?
Yes. Many Duck Creek customers use Regure to add document AI, team collaboration, and field tools that Duck Creek doesn't provide natively.
Regure integrates with Duck Creek Claims via bi-directional API. When a claim is created in Duck Creek, Regure mirrors it for document processing and team collaboration. Documents uploaded to Regure automatically attach to the corresponding Duck Creek claim. Status updates in either system sync to the other. Adjusters use Regure for document-heavy workflows and team coordination, while Duck Creek handles financial reserving, payments, and reporting.
This hybrid approach gives you Duck Creek's comprehensive core functionality plus Regure's modern operations tooling — without the complexity of integrating multiple third-party document AI and collaboration vendors.
What buyers ask when evaluating Duck Creek and Regure
Is Regure a Duck Creek alternative?
Only if you don't need Duck Creek's core system capabilities (policy admin, billing, rating). Regure is an operations platform focused on documents, workflows, and collaboration. If you only need claims automation without policy or billing, Regure could replace Duck Creek Claims. If you need the full P&C suite, they complement each other — Duck Creek for core, Regure for operations.
Can we use Regure with Duck Creek?
Yes. Many Duck Creek customers integrate Regure to add document AI and collaboration capabilities. The integration is bi-directional: claims created in Duck Creek appear in Regure for document processing, documents uploaded to Regure attach to Duck Creek claims, and status syncs both ways. Adjusters work in Regure for operational tasks and Duck Creek for financial workflows.
Why doesn't Duck Creek include document AI natively?
Duck Creek is a platform company focused on core P&C infrastructure (policy, claims, billing). Document AI requires specialized machine learning expertise and continuous model training — typically handled by specialist vendors. Duck Creek provides APIs for third-party integration. Regure builds document AI as a core capability, making it native rather than an integration.
What's the real implementation timeline for each?
Duck Creek implementations vary widely based on scope. Claims-only implementations: 6-9 months. Full InsuranceSuite (Policy + Claims + Billing): 12-18 months. Complexity comes from data migration, policy conversion, testing, and cutover. Regure: 14 days for standard deployment, 3-4 weeks with Duck Creek integration. No data migration required since Regure layers on top.
Do mid-market carriers choose Duck Creek?
Yes, particularly those replacing EOL mainframe systems or consolidating multiple disparate systems. Duck Creek targets mid-to-large carriers (typically $100M+ GWP). Smaller operations (under $50M GWP) often find Duck Creek's cost and implementation timeline prohibitive. For those organizations, Regure provides claims automation at a fraction of the cost and timeline.
See how Regure compares with your actual workflows
Book a 20-minute demo using your real claims documents and processes. We'll show you document AI, workflow automation, and team collaboration — and discuss whether standalone Regure or Regure + Duck Creek fits your needs.