Regure for Managing General Agents
Workflow Automation for Modern MGA Operations
Managing General Agents face unprecedented operational complexity in today's insurance marketplace. Rising regulatory scrutiny, intensifying carrier demands, and expanding delegated authority responsibilities are pushing MGAs to modernize faster than ever. MGAs often struggle to process large volumes of complex, unstructured submissions quickly enough to respond to brokers competitively, with the need to process 5X more submissions while maintaining 100% accuracy for complex risks. Regure delivers an MGA-first workflow automation platform that digitizes and optimizes every phase of the delegated authority value chain: from program submission intake and binding authority management to bordereaux processing, carrier reporting, and retail agent collaboration. Designed for MGA operations teams, Regure empowers agencies to move faster, reduce costs, improve accuracy, and unlock new levels of service delivery.
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Compliance comes built-in. But operational excellence is the real product.
Key Challenges in MGA Operations
MGA teams encounter daily challenges that slow down operations and erode profit margins. Most business processes are done with emails and papers, and even if some kind of software exists, UX designers were certainly not involved in designing it and the functionality fails to properly account for the MGA's workflow. Manual submission processing dominates program intake, duplicate data entry across carrier systems hinders binding speed, and fragmented bordereaux management creates gaps between underwriters, claims teams, and carrier reporting requirements.
MGAs often have lean underwriting and IT teams that can struggle to scale operations during periods of high submission volume, while carrier expectations for digital experiences put pressure on MGAs to deliver instant document handling and policy updates. Program administrators are overloaded with routine binding authority setup and document reviews. Delegated authority submissions often arrive in different formats from various coverholders, leading to reprocessing delays and increased risk of error. Collaboration between underwriters, retail agents, carriers, and coverholders is often reactive rather than proactive, hampered by lack of visibility and cumbersome handoffs across multiple systems.
These obstacles not only impede operational speed but also hurt carrier relationships, coverholder satisfaction, and program profitability. In essence, legacy inefficiencies are holding back modern MGA teams.
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Critical operational pain points include:
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Manual program submission and binding authority intake waste time and introduce error
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Repetitive data entry across carrier systems slows quote and bind cycles
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Bordereaux processing, carrier reporting, and profit sharing calculations are handled inconsistently
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Retail agent and coverholder collaboration is delayed by disjointed systems and long email chains
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Program administrators and underwriters are overloaded with non-core administrative work
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MGAs need to ensure they understand the bordereaux requirements of their partners fully, and that they can capture and source the appropriate data in a timely fashion from any other partners in the chain
These challenges compound into longer program launch times, rising operational costs, regulatory compliance risk, and diminishing carrier confidence in MGA capabilities.
Regure's Solution: End-to-End Workflow Automation for MGAs
Regure's solution eliminates bottlenecks and transforms operational productivity for Managing General Agents. From the first program submission to final carrier settlement, every stage is augmented by intelligent automation and smooth digital workflows. Legacy paper trails are replaced by intuitive, secure digital processes built specifically for delegated authority operations.
Built for MGA operations, Regure centralizes key program management activities, aligns internal teams, and connects all stakeholders - retail agents, coverholders, carriers, and TPAs - on a single platform. Speed and intelligence are the core of every module, so staff can focus on program development, carrier relationships, and high-value underwriting decisions rather than repetitive administrative tasks.
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From program submission to carrier settlement, Regure unlocks productivity across MGA teams:
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Automates program document ingestion and binding authority processing
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Enables seamless bordereaux management and carrier reporting workflows
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Centralizes coverholder, retail agent, and carrier collaboration
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Provides compliance-ready audit logs and regulatory reporting
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Connects to carrier systems, reinsurance platforms, and legacy MGA software
Program Submission & Digitization
Program submission intake is where MGAs often lose the most time and data quality in their delegated authority operations. The implementation of MGA software has helped decrease the time required for proposal and policy generation from around one day to five minutes, with efficiency increased by at least 10 times. Retail agents and coverholders send spreadsheets, PDFs, emails, and scanned forms with wide variance in format and completeness across different program lines.
Regure digitizes every aspect of program submission intake specifically designed for MGA workflows. Unstructured documents are automatically ingested and processed using advanced document recognition tailored to delegated authority submissions. The platform identifies key data points including program details, coverage specifications, binding authority limits, territorial scope, and coverholder information. Automated checks ensure program submissions are complete according to carrier requirements, highlight missing fields, and prompt agents for real-time corrections before underwriter review.
The workflow eliminates repetitive data entry across multiple carrier systems and prevents incomplete or incorrect submissions from reaching program administrators. This ensures high-quality data capture, immediate processing capability, and faster time-to-bind without sacrificing accuracy or carrier compliance requirements. Integration with existing MGA systems ensures seamless data flow throughout the entire program lifecycle.
Binding Authority & Delegated Authority Management
Binding Authority contracts can be set up with specific workflows to manage the process and bind of the contract, with binders including contractual details that can be applied to bordereaux ingestion automatically. Managing delegated underwriting authority for MGAs involves complex coordination between carriers, coverholders, and internal program teams across multiple specialty lines and geographic territories.
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Manual binding authority processes delay program launches and make delegated authority oversight cumbersome. Regure automates binding authority document collection and analysis, extracting critical data from carrier agreements, coverholder contracts, and regulatory filing requirements. Intelligent algorithms pre-populate binding authority agreements and validate coverage terms against carrier guidelines.
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Workflow management can provide the strongest control environment when supporting delegated authority operations, with rule-based approaches highlighting discrepancies between carrier requirements and coverholder capabilities, flagging capacity exceptions, and recommending optimal binding structures. Multi-party review flows for carrier approvals, regulatory clearances, and internal program committee reviews are configurable and trackable throughout the entire process.
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Key binding authority automation features include:
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Automated coverholder onboarding with integrated due diligence workflows
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Initial data capture and due diligence, including automated sanction checks, can initiate workflows that distribute activities across multiple teams
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Dynamic binding authority limits with real-time capacity monitoring
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Integrated carrier approval workflows with automated notifications
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Regulatory compliance checking against state filing requirements
All binding authority actions are logged with full audit trails, ensuring nothing is lost in the delegation process. This allows program administrators to focus on strategic program development and carrier relationship management while technology manages routine authority administration and compliance monitoring.
Bordereaux Automation & Carrier Reporting
The volume of unstructured bordereaux can be overwhelming, with Bordereaux Ingestion components mapping risk, premium and claims data from different sources into a standardized format. Bordereaux management represents one of the most complex and time-intensive aspects of MGA operations, requiring precise coordination between coverholders, MGAs, and carrier partners across multiple reporting cycles.
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Regure enables comprehensive bordereaux automation designed specifically for delegated authority reporting requirements. The platform digitally captures bordereaux submissions from coverholders via web portals, email integration, or API connections, automatically validating incoming data against binding authority terms and carrier-specific formatting requirements.
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The solution automates processes involved in managing, transforming, consolidating, validating and reporting bordereaux, with flexible frameworks handling both incoming and out-going risk, premium and claims bordereaux including account reconciliation. Advanced data processing engines extract policy details, premium calculations, claims information, and commission structures from diverse document formats while maintaining full traceability for audit purposes.
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Comprehensive bordereaux management includes:
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Automated data extraction from multiple coverholder formats
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Real-time validation against binding authority parameters
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Standardized carrier reporting with customizable templates
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Integrated profit sharing calculations and commission processing
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Exception handling workflows for out-of-authority submissions
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Workflows set up to automatically check for key terms in binders or contracts to validate data as it is ingested, with intelligent mapping suggestions for new bordereaux
The platform maintains complete audit trails for regulatory compliance while providing real-time visibility into program performance metrics, enabling MGAs to proactively manage carrier relationships and optimize program profitability.
Coverholder & Retail Agent Portals
Effective distribution management and coverholder relationships are the foundation of successful MGA operations. MGAs seeking streamlined multi-line management across multiple insurers require solutions that minimize IT costs while enhancing operational efficiency and service quality. Complex coverholder onboarding, program submissions, and commission workflows are often slowed by manual systems or disconnected software platforms.
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Regure offers secure, collaborative portals designed specifically for MGA distribution networks. Branded coverholder and retail agent portals provide shared workspaces, real-time program messaging, and integrated document management without relying on email chains or manual file sharing. Coverholder relationships are key to successfully managing delegated business, with software enabling easy capture of key coverholder and binding authority details for seamless onboarding processes.
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Automated credentialing and onboarding workflows streamline coverholder appointments with integrated background checks, license verification, and regulatory compliance monitoring. Program materials including binding authority guidelines, rate sheets, and marketing collateral can be distributed automatically with delivery confirmation and version control.
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Comprehensive portal features include:
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Branded coverholder portals with program-specific access controls
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Shared workspaces for each delegated program with role-based permissions
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Real-time messaging and document collaboration tools
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Automated compliance monitoring and license renewal tracking
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Integrated submission workflows with validation rules
This cohesive collaboration approach strengthens coverholder relationships, accelerates program deployment, and enhances long-term partnership value while maintaining regulatory compliance across all delegated authority arrangements.
Program Analytics & Performance Insight
Understanding and optimizing delegated authority program performance requires sophisticated analytics across multiple dimensions including carrier profitability, coverholder productivity, and territorial performance. Data-led and insight-driven dashboards provide insurers with real-time views of premium, risk and claims data, capturing both supplied and mapped data for comprehensive audit processes.
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Regure tracks every aspect of program workflow through customizable dashboards and comprehensive analytics designed for MGA operations. Program managers can monitor submission volumes, binding authority utilization, bordereaux processing efficiency, carrier settlement cycles, and coverholder performance metrics across multiple programs simultaneously.
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Data visualization is available at granular levels including by coverholder, program line, geographic territory, or carrier relationship. These insights support ongoing program optimization, ensuring delegated authority arrangements remain profitable and efficient as market conditions evolve. Real-time performance monitoring enables proactive program management rather than reactive problem solving.
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Advanced analytics capabilities include:
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Program submission volumes and binding conversion rates
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Bordereaux processing cycle times and validation accuracy
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Coverholder productivity metrics and territorial analysis
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Carrier settlement patterns and profit sharing calculations
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Regulatory compliance monitoring and exception reporting
MGAs can optimize program structures, reallocate coverholder territories, and improve carrier relationships based on data-driven insights rather than intuition, ensuring competitive advantage in the delegated authority marketplace.
Built-In Compliance & Regulatory Auditability
In delegated authority operations, regulatory compliance is not just a requirement—it's fundamental to maintaining carrier relationships and program viability. With Consumer Duty policies reshaping the industry landscape, firms delegating responsibility are still accountable for customer and commercial performance achieved by the MGA beneath them in the chain.
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Every Regure workflow captures actions, timestamps, and decisions automatically in the background. Program documents, binding authority agreements, bordereaux submissions, and carrier communications are securely stored and retained according to business and regulatory requirements across multiple jurisdictions.
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Permission-based access ensures only authorized personnel can access sensitive program information while maintaining complete transparency for carrier audit requirements. Regulatory reports and compliance documentation can be generated instantly, supporting internal audits, carrier examinations, or state regulatory demands without disrupting ongoing operations.
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Comprehensive compliance features include:
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NAIC-aligned architecture with state-specific regulatory reporting
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Encrypted, role-controlled document access with full audit trails
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Immutable action logs and complete file revision histories
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Jurisdiction-based retention policies for multi-state programs
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One-click regulatory exports and carrier examination support
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Built with deep knowledge of delegated authority processes and data, supporting users with latest industry standards in defining data quality and business rules
By embedding compliance and audit capabilities into every module, Regure helps MGA teams operate with confidence knowing their regulatory responsibilities are automatically documented without imposing separate administrative burdens on operational staff.
Real-World Results for MGA Teams
Regure's MGA clients achieve measurable operational improvements across all aspects of delegated authority management. Program submission processing times decrease significantly while binding authority utilization improves through better visibility and control. Bordereaux processing cycles accelerate, improving carrier relationships and cash flow management.
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Coverholder onboarding becomes more efficient, expanding distribution capacity without proportional increases in administrative overhead. Program compliance failures are virtually eliminated through automated validation and monitoring. Operational analytics reveal optimization opportunities monthly, providing program managers with actionable data for strategic decision-making and carrier negotiations.
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Typical MGA client outcomes include:
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Process 45% more submissions than manual methods with 75% improvement in quote turnaround time
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Reduce bordereaux processing time from weeks to days through automation
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Achieve 100% compliance with carrier reporting requirements
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Decrease coverholder onboarding time by 60% through digital workflows
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Improve program profitability visibility through real-time analytics
MGA teams are empowered to operate at the pace of market opportunity rather than being constrained by manual system limitations, enabling sustainable growth and enhanced carrier partnership value.
Get Started
Transform your MGA operations today with Regure's comprehensive workflow automation platform. Eliminate the administrative bottlenecks constraining your delegated authority programs, empower your teams with intelligent automation, and deliver exceptional service to carriers, coverholders, and retail partners.
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Schedule a personalized Regure demonstration focused on MGA requirements, consult with a delegated authority workflow specialist, or review our MGA client success stories to see the measurable difference for yourself. Let Regure unlock your program's operational potential and accelerate your next growth milestone in the delegated authority marketplace.